Overview
As part of our ongoing commitment to enhancing the customer experience, Heimdal is integrating with Rewst, the leading robotic process automation (RPA) platform built specifically for managed service ecosystems.
This article marks the first step of a future integration between Heimdal and Rewst. By bridging Heimdal’s robust cybersecurity product suite with Rewst's advanced workflow engine, our customers will soon be able to fully automate threat responses, streamline policy deployments, and seamlessly manage security alerts alongside their existing tech stacks.
Accessing the Rewst Documentation Center
To help you prepare for this integration, familiarize yourself with platform capabilities and understand how automated workflows operate. You can explore the official documentation:
Official Link: Rewst Documentation Center (docs.rewst.help)
💡 What this means for Heimdal Customers: This center contains the fundamental concepts (such as Triggers, Actions, and Data Mapping) that will govern how Heimdal security events interact with your internal workflows once the live integration goes live.
What to Expect From This Integration
This upcoming framework is designed to eliminate manual intervention from your daily security administration, offering a significantly smoother experience with your Heimdal products:
Automated Remediation: Instantly trigger workflow actions in response to Heimdal alerts (e.g., isolating a compromised endpoint or revoking privileges based on specific telemetry data).
Unified Ticket Context: Automatically pipe rich alert context from Heimdal products into your PSA (such as ConnectWise or HaloPSA) without manual transcriptions.
Streamlined Onboarding: Use automated scripts to deploy the Heimdal agent to newly onboarded clients or environments based on predefined organizational variables.
While our engineering teams finalize the direct integration components, we highly recommend taking the following steps via the Rewst Documentation Center:
Review Core Concepts: Read through the Workflows and Triggers documentation sections to understand how external webhooks or API data streams are handled.
Explore Integration Prerequisites: Look over the standard integration setups to understand how API permissions and organization variables (
org_variables) are securely mapped between platforms.Engage with the Community: Consider joining the official Rewst Discord community (the "Cluck Community") to see how other automated security workflows are currently being structured by industry peers.
Stay tuned for further release notes and step-by-step configuration guides as the Heimdal and Rewst integration modules roll out to your tenant.