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  1. Heimdal Assistance and Support
  2. FAQs

HEIMDAL™ Agent

  • How to download the HEIMDAL Agent?
  • How do I deploy the HEIMDAL Agent through GPO with Scheduled Task?
  • How to get the HEIMDAL Agent logs?

HEIMDAL™ Dashboard

  • Dashboard Administration & Access Control
  • Advanced Administration

DNS Security

  • DNS Security FAQs
  • CASB

PATCH & Asset Management

  • 3rd Party Patch Management
  • Operating System Updates

ENDPOINT Detection

  • Next-Gen Antivirus
  • Threat Intelligence & Simulation

PRIVILEGES & App Control

  • Privilege Elevation & Delegation Management
  • Application Control
  • Privileged Account & Session Management

EMAIL Protection

  • How to block emails without TLS?
  • Email Security and encrypted emails
  • How does an Email Security Quarantine Report looks like and what can I do with it?
  • Resolving 554 5.4.14 Hop count exceeded
  • Resolving 5.7.26 Unauthenticated email from domain.org is not accepted due to domain's DMARC policy

HEIMDAL™ for Home

  • What is the difference between Heimdal™ Free and Heimdal™ Home?
  • How can I get a HEIMDAL for Home license key?
  • Where can I verify when my license key expires?

Privacy

  • Where can I find your terms of use?
  • Where can I find your Privacy Policy?
  • What if my email address has been compromised?
  • How do I unsubscribe my email address from Heimdal Security's newsletters?
  • Do you share any information with 3rd Party Parties for marketing purposes?
  • Request data deletion

Feedback and Suggestions

  • How can I contact Heimdal Security Support?
Heimdal Assistance and Support Help Center home page

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