HEIMDAL™ Agent
HEIMDAL™ Dashboard
- What to do in case USB connected devices are blocked even if the "USB restrictive mode" is disabled?
- How to unrevoke a machine?
- How do I fix the Google Authenticator that generates invalid codes?
- How to extract the Heimdal Logs from the HEIMDAL Dashboard?
- How does Wake on LAN (WoL) work?
- How do I manage duplicate entries of Windows device in the HEIMDAL Dashboard (Device Info)?
DNS Security
- Is Heimdal™ DNS Security a traditional antivirus solution?
- What threat types does DNS Security monitor?
- Why is DNS Security blocking a website that I'm trying to access?
- How does the Investigate view work?
- What is CASB?
- App Discovery and ChatGPT
PATCH & Asset Management
- How does the 3rd Party Patch Management infrastructure diagram look like?
- What are the requirements to add a 3rd Party Application to 3rd Party Patch Management?
- How does Applications Blocklist work?
- How does Heimdal's OS Updates feature work when it comes to Feature Updates and Quality Updates?
- Deploying patches on Isolated/Air Gapped environments
ENDPOINT Detection
- Next-Gen Antivirus with XTP and Tamper Protection
- Next-Gen Antivirus infection types
- Next-Gen Antivirus resolution status
- Next-Gen Antivirus (macOS 10.15 and higher)
- How are Next-Gen Antivirus exclusions working?
- How to import a .CSV
PRIVILEGES & App Control
EMAIL Protection
HEIMDAL™ for Home
Payments and License Key
- How can I use PayPal as a method of payment?
- What payment methods do you accept?
- In what currency do I pay for the product?
- Can I buy a license for a period longer than 12 months?
- I get an error when I enter my license key
- I have lost my license key. Where can I find it?