In this article, you will learn everything you need to know about the Mobile Device Management module.
The Mobile Device Management (MDM) features empower you to supervise your mobile device fleet from anywhere in the world and from any Windows-compatible machine. Remote-wipe or lock all stolen devices and accurately pinpoint the location of your misplaced smartphones.
ENDPOINT DETECTION - MOBILE DEVICE MANAGEMENT view
The Mobile Device Management view is accessible only in the client specifics view. To get there, you have to log in to the HEIMDAL Dashboard, click on Management -> Active Clients, and click on the hostname of an Android device, where you will get the device view below:
From the Endpoint Detection tab, you get access to the Detected Threats and the Mobile Device Management view where you can see a map that helps you localize a device. You can also lock the device or wipe the device. The map shows the last retrieved location of the device and when it was retrieved. The Refresh Device Location button sends a location request to the device and tries to retrieve the current location. The Lock Device button sends a lock request to the device (a pop-up will appear on the device). The Wipe Device button sends a wipe request to the device (a pop-up will appear on the device).
ENDPOINT DETECTION - MOBILE DEVICE MANAGEMENT settings
The settings for the Mobile Device Management can be configured from the Endpoint Settings, in the Android Group Policies.
In the Endpoint Detection - Mobile Device Management sub-tab you can configure the following settings:
MDM - turn ON/OFF the Mobile Device Management;
Locate Device - allows you to locate remotely the mobile devices;
Lock Devices - allows you to remotely lock the mobile devices. Here you will find the Fallback Lock Password option that should be required when Lock Device is enabled, to avoid corner cases when the admin tries to lock a device and the user has no lock screen password set;
Wipe Device - this feature allows you to remotely wipe the data from your mobile devices.