HEIMDAL™ Agent
HEIMDAL™ Dashboard
THREAT Prevention
- Is Heimdal™ Threat Prevention a traditional antivirus solution?
- What threat types does Threat Prevention monitor?
- Why is Threat Prevention blocking a website that I'm trying to access?
- How does the Investigate view work?
- What is App Discovery?
- App Discovery and ChatGPT
PATCH & Asset Management
- How does the 3rd Party Patch Management infrastructure diagram look like?
- What are the requirements to add a 3rd Party Application to the 3rd Party Patch Management?
- How does Applications Blocklist work?
- How does Heimdal's OS Updates feature work when it comes to Feature Updates and Quality Updates?
- Deploying patches on Isolated/Air Gapped environments
ENDPOINT Detection
- Next-Gen Antivirus (macOS 10.14 and higher)
- Next-Gen Antivirus & MDM infection types
- Next-Gen Antivirus & MDM - Resolution status
- How are Next-Gen Antivirus exclusions working?
- How to import a .CSV in Exclusion List/Real-time Exclusion List
- My antivirus has detected the HEIMDAL Agent as a security threat. What should I do?
EMAIL Protection
HEIMDAL™ for Home
Payments and License Key
- How can I use PayPal as a method of payment?
- What payment methods do you accept?
- In what currency do I pay for the product?
- Can I buy a license for a period longer than 12 months?
- I get an error when I enter my license key
- I have lost my license key. Where can I find it?