HEIMDAL™ Agent
HEIMDAL™ Dashboard
- How to unrevoke a machine?
- How do I fix the Google Authenticator that generates invalid codes?
- How to extract the Heimdal Logs from the HEIMDAL Dashboard?
- How do I manage duplicate entries of Windows device in the HEIMDAL Dashboard (Active Clients)?
- How do I fix reoccurring macOS device duplicates (in the HEIMDAL Dashboard)?
- BitLocker FAQs
DNS Security
- Is Heimdal™ DNS Security a traditional antivirus solution?
- What threat types does DNS Security monitor?
- Why is DNS Security blocking a website that I'm trying to access?
- How does the Investigate view work?
- What is App Discovery?
- App Discovery and ChatGPT
PATCH & Asset Management
- How does the 3rd Party Patch Management infrastructure diagram look like?
- What are the requirements to add a 3rd Party Application to 3rd Party Patch Management?
- How does Applications Blocklist work?
- How does Heimdal's OS Updates feature work when it comes to Feature Updates and Quality Updates?
- Deploying patches on Isolated/Air Gapped environments
ENDPOINT Detection
- Enabling or disabling Windows Defender with an Active Directory GPO
- What to do in case USB connected devices are blocked even if the "USB restrictive mode" is disabled?
- Next-Gen Antivirus (macOS 10.15 and higher)
- Next-Gen Antivirus & MDM infection types
- List of MITRE XTP categories
- Next-Gen Antivirus & MDM - Resolution status
PRIVILEGES & App Control
EMAIL Protection
- Email Security and Office 365 - MX Records validation
- How to block emails without TLS?
- Email Security and encrypted emails
- How does an Email Security Quarantine Report looks like and what can I do with it?
- Resolving 554 5.4.14 Hop count exceeded
- Resolving 5.7.26 Unauthenticated email from domain.org is not accepted due to domain's DMARC policy
HEIMDAL™ for Home
Payments and License Key
- How can I use PayPal as a method of payment?
- What payment methods do you accept?
- In what currency do I pay for the product?
- Can I buy a license for a period longer than 12 months?
- I get an error when I enter my license key
- I have lost my license key. Where can I find it?