In this article, you will find information on the update methods of the HEIMDAL Agent on a macOS machine.
The HEIMDAL Agent receives updates every month through its Self-Update mechanism once a new version is available on the HEIMDAL Security Update Server. When a new HEIMDAL Agent version is released, it is initially made available for manual download and installation in the HEIMDAL Dashboard -> Guide section (Download and Install tab) to all Enterprise customers. It is then made available on the HEIMDAL Security Update Server to be automatically delivered in batches during a 3-week interval for a small part of the HEIMDAL customers to prevent the scenario where a bug is being pushed to all customers at once. If no serious bugs are reported within the 3-week interval, the new release is enabled for Automatic update for the rest of the customers.
Include in Release Candidate Program
The Include in Release Candidate Program feature allows you to automatically update the Production version of the HEIMDAL Agent that is running on the endpoints in your environment to the latest Release Candidate Agent version that is available in the RC HEIMDAL Dashboard and that usually comes with new features, options, and bug fixes. This option can be enabled in the Endpoint Settings section on any Group Policy:
Once this option is enabled in the Group Policy, the latest RC version of the HEIMDAL Agent will be downloaded and installed on the first Group Policy check.
The HEIMDAL Agent can be manually updated by uninstalling & reinstalling the newer version. To do that, you have to:
1. Open Finder -> Applications and move the Heimdal Agent application to the Bin.
2. Download and install the HEIMDAL Agent using the regular installation method by double-clicking the HeimdalPackage.pkg file.
3. You can also install the HEIMDAL Agent from the Terminal by running the following command line:
curl https://prodcdn.heimdalsecurity.com/mac-agent-tools/utils/installHeimdalAgent.sh --output instal