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Resend emails

Q: Resend email button doesn't resend the email, why?

A: Most probably because Resend retention time is not set to 30 or 90 days.

Please go to your Domain Settings > Additional domain settings and check if you have set the RESEND RETENTION TIME. If it is set to none, that is why you cannot resend an email.

 

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For more details regarding Heimdal™ E-Mail Security, click here: https://support.heimdalsecurity.com/hc/en-us/articles/360007381137-MailSentry-E-Mail-Security-and-Spamfilter-Configuration-

 

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